Cancellation & Refund Policy

Effective: October 19, 2026

Listing Vendor subscriptions

Eligible first-time Listing Vendor accounts receive a 60-day free trial. A valid payment method may be collected when the trial begins. Unless canceled, the subscription automatically converts to a $29.99 USD monthly subscription at the end of the trial and renews monthly thereafter.

Listing Vendors may cancel at any time. Cancellation prevents the next renewal charge. Unless Tabs states otherwise at the time of cancellation, access may continue through the end of the current trial or paid billing period. Promotional free trials are generally limited to one per vendor account or business profile and are not reset by changing profile information.

Subscription charges already paid are generally non-refundable except where required by law, where Tabs determines a billing error occurred, or where a refund is otherwise expressly approved.

Marketplace food orders

Refund eligibility for marketplace food orders depends on the order status and circumstances. Customers may request a refund through Tabs while an eligible order is active and for up to four hours after an order is marked completed. A vendor may approve or decline a request, and eligible declined requests may be escalated to Tabs for review.

If a participating vendor rejects or cancels an eligible paid order before completion, Tabs may automatically process a full refund through the original payment method. Refund timing after approval depends on the payment network and financial institution.

Disputes and billing questions

If you believe a charge is incorrect, contact Tabs support so we can investigate. We may request information reasonably needed to review an order, subscription, refund, or payment dispute.

Vendor payouts and reversals

When a marketplace order is refunded, related vendor payout amounts, platform revenue, taxes, ratings eligibility, and accounting records may be adjusted or reversed as appropriate.

Contact

For cancellation, billing, or refund assistance, contact: support@tabsappusa.com